Shipping policy

 

Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the app Shop.

Shipping Address:
Please ensure that your shipping address is correct at checkout. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses.

Lost or Stolen Packages:
We are not responsible for packages lost or stolen after delivery. If your package shows as delivered but you cannot locate it, please contact the carrier directly.

Delivery Issues:
If you experience issues with your delivery, such as a missing package or damage, please contact us within 14 days of receipt. For damaged items, please provide a photo of the damage along with your order number. You will not receive a refund if photo proof of the damage item is not received.